These answers explain how to start a product discussion and what to confirm before purchasing. For a product-specific answer, contact VECTOMAG.
How do I request pricing?
Use the Request a Quote form or email [email protected]. Include the product, configuration, quantity, destination and target purchase date. Submitting an inquiry does not place an order.
Can I ask for help choosing a product?
Yes. Describe your sample or application, measurement modes and required field, temperature or electrical ranges. If you are unsure of a specification, explain the measurement goal so the relevant options can be discussed.
Can equipment be configured for my application?
Configuration options vary by product. Share the required ranges, interfaces, accessories and site conditions. Suitability and any custom work must be evaluated and confirmed in the technical proposal.
Can you quote delivery to my country?
Provide your country, city and postal code so availability and delivery arrangements can be assessed. Freight, import responsibilities and documents are confirmed for the destination; see Shipping & Delivery.
What is the lead time?
It depends on configuration, availability and destination. Request the estimated dispatch date and transit time in your quotation, along with any conditions that affect the schedule.
Can I request specifications or compliance documents?
Tell us which documents your institution or importer requires and for which model. Ask about the availability and scope of technical data, manuals, certificates or calibration documentation before ordering.
What warranty and service are included?
Coverage and service depend on the written terms for your order. Ask about the warranty period, covered components, support method and costs. See Warranty & Support.
How do I arrange a repair or return?
Contact support with the model, order reference and issue before shipping equipment. Obtain written return instructions and confirmation of the receiving address and charges. See Returns & Cancellations.
How do I ask about my inquiry information?
Email [email protected] with the subject “Privacy request.” Our Privacy Policy explains information handling and requests.